Job Vacancies

Senior Community Manager

  • Role: Senior Community Manager
  • Team: Development
  • Location: UK Remote / Office Based, Chatham

The role

Dovetail Games is proud to be an equal opportunities employer. We welcome applications from all, regardless to gender, sexual orientation, disability, physical appearance, body size, race, age, religion (or lack thereof) education background and game preferences as we seek to recruit the very best from a diverse talent pool. We are committed to promoting diversity, and all applicants will be considered on their merit, qualifications, competence, and talent regardless of any protected characteristics. At the individuals request all roles will be considered for part time, term time only and job shares.

Our people can be based “where they do their best work” from either our HQ or from their home (UK based only / VISA sponsorship available on qualifying roles). However occasional travel to HQ office will be required for key meetings and events.

At Dovetail Games we are passionate about empowering our people to build beautiful worlds, craft breath-taking games and do the best work of their career to deliver our vision: “By Enthusiasts, For Enthusiasts”.

Our studio is situated in a river-front building in the heart of the Historic Dockyard in Chatham, Kent, UK. We are growing fast, developing our games using cutting-edge technology and delivering these on multiple platforms: PC, PlayStation 4 and 5 and Xbox One and Series S/X

We are looking for an experienced and enthusiastic Senior Community Manager to help us shape our Community strategy, represent our player-base within the Studio, and reinforce our strong links with our players.

Working with the wider Community, Marketing, and Development teams, you will be instrumental in building the infrastructure to maintain and nurture a vibrant and passionate community, as well as supporting, where required, other pillars of the Community team, including Social Media, Player Support, and Influencer Management.

Note: This role will likely require out-of-hours and weekend work on occasion. This will, of course, fall within your contracted hours per week.

Responsibilities

  • Being the bridge between players and Studio, regularly communicating both ways to ensure the best possible experience for our players
  • Managing the growth of a gaming community – creating and maintaining safe and constructive community spaces, and working with internal teams to provide strong retention mechanisms within our games
  • Reporting community sentiment and feedback to the wider Studio
  • Identification and management of influential players and creators, creating a vibrant creator community, and feeding into the Dovetail Ambassador Programme where necessary
  • Using quantitative and qualitative data to inform key opportunities and community pinch-points
  • Building and maintaining a regular live streaming schedule
  • Supporting and mentoring junior members of the team along their Community journey at Dovetail

What we look for in you

  • 3 years’ experience in the games industry working with thriving PC and/or Console player communities
  • Experience using sentiment measurement tools and player data
  • Strong written and verbal communicator, both within an organisation and within our player communities
  • Being comfortable on camera and/or live streaming experience
  • Whilst there are no line reports in the role currently, management and/or mentoring experience are recommended
  • A passion for Trains and/or Fishing, and/or experience playing our games is a bonus
  • Social Media experience is a bonus
  • Experience in using Photoshop is a bonus
  • Fluency in an additional language is a bonus

Why Work for us?

  • You will have a direct and significant impact on the future of our games
  • You’ll experience an environment where you will be challenged but supported
  • We have an industry leading work-life balance
  • We are developing games across multiple platforms using cutting edge technology
  • Opportunity to work fully UK based remote
  • VISA sponsorship available on qualifying roles
  • Competitive salary and benefits
  • Pension scheme
  • My Rewards benefits package including health cash plan, cycle to work, eyecare and tech
  • Green Car benefits scheme provided by Tusker
  • Gymflex membership
  • Free parking
  • Free fruit, tea & coffee, and a stocked pantry
  • Access to funded fitness events and health checks.
  • Regular social and sporting activities, including charity fundraising.

Are you ready to take on our communities?

About Our People

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By Enthusiasts... For Enthusiasts

We are growing fast and we have big ambitions to lead the way at the pinnacle of innovation. We are looking for individuals with the energy, drive and skill to craft a new generation of entertainment, across a multitude of gaming platforms. We would love to speak with talented people who take pride in a job well done and thrive in a positive environment, where ideas are celebrated, and everyone has a voice.

Our Values 

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Make fabulous stuff

We are passionate about crafting high quality simulations that excite and engage both experienced and new players.

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Enhance life

Our aim is to make software that enhances life. We don’t make games that are addictive, promote gambling, glorify violence or are discriminatory in any way. We would rather celebrate the human condition than devalue it.

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Continuously improve

We work as one team, communicating frequently, openly and honestly in the knowledge that when we work together great things happen.

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Walk tall

We are proud of who we are, and the entertainment we deliver to our customers around the world. We don’t work for Dovetail Games – we ARE Dovetail Games.

My colleagues are smart, friendly specialists and it makes every day a new adventure - in all the right ways

Our products

Explore our range of simulation games