Job Vacancies

Retail Operations Executive

  • Role: Retail Operations Executive
  • Team: Development
  • Location: UK Remote / Office Based, Chatham

The Role

Our people can be based “where they do their best work” from either our HQ or from their home (UK based only / VISA sponsorship available on some roles). However occasional travel to HQ office will be required for key meetings and events.

At Dovetail Games we are passionate about empowering our people to build beautiful worlds, create breath-taking games and do the best work of their career.   We are growing fast, developing our games using cutting edge technology and across multiple platforms, and we have big ambitions to become the Number 1 Simulation Entertainment Company in the World.

To help achieve this ambition, we are looking for a Retail Operations Executive reporting into the Head of Retail, who will coordinate sales and promotions and to support product releases across PC and Console platforms. The successful candidate will work with various stakeholders to ensure our titles’ presence in sales campaigns across 1st Party platforms.


  • Coordinate and submit discounts for all titles across 1st Party platforms
  • Identify on store promotional opportunities for new releases
  • Work to make sure discounting process follows best practice guidelines across 1st Party platforms
  • Establish and maintain an excellent and trusted relationship with stakeholders
  • Evaluating and increasing revenue across all 1st and 3rd party retailers by adding games / DLC to their digital stores
  • Recommending improvements to merchandising and/or sales strategy and ensuring brand quality across all platforms
  • Support launch of products and manage lifecycle across all platforms (PC, Xbox One, PlayStation, Epic)
  • Supporting the Retail team in all retail areas and responsible for general sales and admin duties

What We Look For In You

You would be a great fit if you are not afraid to roll up your sleeves in a fast-paced environment. This position would suit an individual with prior experience in sales ideally in an entertainment/ digital / ecommerce setting.

  • Previous industry experience within a relevant role (digital, sales operational, project coordination).
  • Some knowledge of the submission process for first party platforms including on Steam, PlayStation, Epic and Xbox
  • Experience with entertainment products and content
  • Strong problem-solving ability
  • Attention to detail
  • Excellent communication and interpersonal skills
  • Ability to work to tight deadlines and to prioritise workload
  • Experience in a fast-paced and dynamic environment

We are committed to promoting equal opportunities and diversity, and all applicants will be considered on their merit, qualifications, competence, and talent regardless of any protected characteristics. However, we are currently unable to employ anyone who does not have the legal right to live and work in the UK.

  • Recently announced in the Sunday Times Tech Track 100
  • Winners of the KEiBA 2015 Technology Business of the Year
  • Developing games across multiple platforms using cutting edge technology
  • 23 days holiday + 8 days statutory holiday
  • Excellent work-life balance
  • Pension scheme
  • Childcare vouchers
  • Eye-care vouchers
  • Free parking
  • Regular social and sporting activities

Do you enjoy working in a fast-paced environment? We want to hear from you!

About Our People


By Enthusiasts... For Enthusiasts

We are growing fast and we have big ambitions to lead the way at the pinnacle of innovation. We are looking for individuals with the energy, drive and skill to craft a new generation of entertainment, across a multitude of gaming platforms. We would love to speak with talented people who take pride in a job well done and thrive in a positive environment, where ideas are celebrated, and everyone has a voice.

Our Values


Make fabulous stuff

We are passionate about crafting high quality simulations that excite and engage both experienced and new players.


Enhance life

Our aim is to make software that enhances life. We don’t make games that are addictive, promote gambling, glorify violence or are discriminatory in any way. We would rather celebrate the human condition than devalue it.


Continuously improve

We work as one team, communicating frequently, openly and honestly in the knowledge that when we work together great things happen.


Walk tall

We are proud of who we are, and the entertainment we deliver to our customers around the world. We don’t work for Dovetail Games – we ARE Dovetail Games.

"What I bring to my role is an obsession with detail and accuracy. I'm also a people-person and I'm able to build good working relationships with others" Estelle Timothy, Licensing & Contracts Manager

Our products

Explore our range of simulation games