Job Vacancies

Junior CRM Executive

  • Role: Junior CRM Executive
  • Team: Development
  • Location: UK Remote / Office Based, Chatham

The Role

Dovetail Games is proud to be an equal opportunities employer. We welcome applications from all, regardless to gender, sexual orientation, disability, physical appearance, body size, race, age, religion (or lack thereof) education background and game preferences as we seek to recruit the very best from a diverse talent pool. We are committed to promoting diversity, and all applicants will be considered on their merit, qualifications, competence, and talent regardless of any protected characteristics. At the individuals request all roles will be considered for part time, term time only and job shares.

Our people can be based “where they do their best work” from either our HQ or from their home (UK based only / VISA sponsorship available). However travel to HQ office will be required for key meetings and events.

At Dovetail Games we are passionate about empowering our people to build beautiful worlds, craft breath-taking games and do the best work of their career to deliver our vision: “By Enthusiasts, For Enthusiasts”.

Our studio is situated in a river-front building in the heart of the Historic Dockyard in Chatham, Kent, UK. We are growing fast, developing our games using cutting-edge technology and delivering these on multiple platforms: PC, PlayStation 4 and 5 and Xbox One and Series S/X

We are looking for a Junior CRM Executive working within the Marketing Team as the single point of activation for all newsletters and e-mail programs. Reporting into the Director of Marketing, you will establish an extensive e-mail marketing system across all of our hobbies.

Responsibilities

  • Own and execute innovative email marketing campaigns for our hobby audience.
  • Work with the Creative Team, Brand Managers, Retail and Online teams to regularly send rewarding, engaging and compelling newsletter and campaign communications.
  • Use bespoke cohorts and data analysis to launch and grow welcome programs for our Dovetail Live platform.
  • Analyse, report and make recommendations to improve email campaign KPIs.
  • Carry out segmentation to ensure communication with customers is targeted and relevant. Perform A/B Testing on various email campaigns.
  • Implement trigger campaigns to ensure engagement throughout product lifecycle.
  • Maintain and comply with best practices within the industry.

What We Look For In You

  • Excellent written and communication skills.
  • Ability to multitask under tight deadlines.
  • Basic HTML skills.
  • Experience working with ESPs and automation platforms (e.g. Mailchimp)
  • Reasonable technical and query-based skills.
  • Creative with exceptional attention to detail.
  • Analytical with good presentation creation skills. Proactive and enthusiastic - this is a place you can really make email marketing a core part of our business.

Why Work For Us?

  • You will have a direct and significant impact on the future of our games.
  • You’ll experience an environment where you will be challenged but supported.
  • We have an industry leading work-life balance.
  • Opportunity to work fully UK based remote.
  • VISA sponsorship available on qualifying roles.
  • Explorer policy, allowing you to roam up to 4 weeks of the year without using your leave.
  • Half Day Pay Day holiday – adding 6 days to allowance.
  • My Rewards benefits package including health cash plan, eyecare and GP Anytime.
  • Cycle to work and tech scheme.
  • Green Car benefits scheme provided by Tusker.
  • Gymflex membership.
  • Amazon Voucher on your birthday.
  • Branded merch and swag.
  • Access to funded fitness events and health checks.
  • Regular social and sporting activities, including charity fundraising.

Come and join us!

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By Enthusiasts... For Enthusiasts

We are growing fast and we have big ambitions to lead the way at the pinnacle of innovation. We are looking for individuals with the energy, drive and skill to craft a new generation of entertainment, across a multitude of gaming platforms. We would love to speak with talented people who take pride in a job well done and thrive in a positive environment, where ideas are celebrated, and everyone has a voice.

Our Values

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Make fabulous stuff

We are passionate about crafting high quality simulations that excite and engage both experienced and new players.

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Enhance life

Our aim is to make software that enhances life. We don’t make games that are addictive, promote gambling, glorify violence or are discriminatory in any way. We would rather celebrate the human condition than devalue it.

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Continuously improve

We work as one team, communicating frequently, openly and honestly in the knowledge that when we work together great things happen.

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Walk tall

We are proud of who we are, and the entertainment we deliver to our customers around the world. We don’t work for Dovetail Games – we ARE Dovetail Games.

I’ve worked in the sports and video games industry for nearly 25 years, a thing I’m very proud of

Our products

Explore our range of simulation games