Job Vacancies

Community Manager - Trains

  • Role: Community Manager
  • Team: Development
  • Location: Kent

The role

At Dovetail Games we are passionate about empowering our people to build beautiful worlds, craft breath-taking games and do the best work of their career to deliver our vision: “By Enthusiasts, For Enthusiasts”.

We recently moved into a brand new river-front studio in the heart of the Historic Dockyard in Kent, UK. We are growing fast, developing our games using cutting-edge technology and delivering these on multiple platforms: PC, PlayStation 4 and Xbox One.

We are looking for a Community Manager to join our team, working Train Simulator and Train Sim World. Reporting into the Trains Business Director, you will manage Dovetail Games’ communities to a high standard, keeping them up to date with engaging content to attract, inform and retain our consumer base.

Responsibilities

  • Set up and run regular livestreams (Twitch, Mixer, YouTube)
  • Manage and proactively post across our own community channels (Facebook, Twitter, Instagram, YouTube, Forums)
  • Join discussion with other communities (Steam, Discord, Reddit)
  • Run outreach programs and creative collaboration with content creators
  • Daily engagement across all community channels
  • Drive forward content planning with monthly social calendars
  • Share community feedback and developments with the business
  • Record, analyse and report quantitative and qualitative data to shape future campaigns
  • Develop strategies to improve user experience and build our comunity

What we look for in you

  • Proven experience of managing console game communities
  • Knowledge of the game streaming and video creation space
  • Experience with CMS publishing tools is beneficial
  • Experience managing and creating content plans
  • Strong knowledge of social media management tools, digital media platforms and relevant trends to incorporate these into campaigns
  • Fluent in English, speaking and writing, with impeccable writing and proofreading skills
  • Second language is beneficial (German/French) 
  • Knowledge of train simulation and/or trains is very beneficial
  • Excellent customer service
  • A passion for video games, and in-depth industry knowledge
  • A degree, or equivalent experience, in a relevant subject
  • Strong analytical skills

We are committed to promoting equal opportunities and diversity, and all applicants will be considered on their merit, qualifications, competence and talent regardless of any protected characteristics.

You will have a direct and significant impact on the future of our games

You’ll experience an environment where you will be challenged but supported

We have an industry leading work-life balance

We are developing games across multiple platforms using cutting edge technology

Competitive salary and benefits

Pension scheme

Eye-care vouchers

Free parking

Free fruit, tea & coffee and a stocked pantry

Access to funded fitness events and health checks.

Regular social and sporting activities, including charity fundraising.


Think this job is right for you?

About our people

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By enthusiasts, for enthusiasts.

We are growing fast and we have big ambitions to lead the way at the pinnacle of innovation. We are looking for individuals with the energy, drive and skill to craft a new generation of entertainment, across a multitude of gaming platforms. We would love to speak with talented people who take pride in a job well done and thrive in a positive environment, where ideas are celebrated, and everyone has a voice.

Our Values

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Make fabulous stuff

We are passionate about crafting high quality simulations that excite and engage both experienced and new players.

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Enhance life

We work hard to build experiences that can be enjoyed by players of all ages. Our games simulate reality but are non-violent. We would rather celebrate the human condition than devalue it.

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Continuously improve

We work as one team, communicating frequently, openly and honestly in the knowledge that when we work together great things happen.

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Walk tall

We are proud of who we are, and the entertainment we deliver to our customers around the world. We don’t work for Dovetail Games – we ARE Dovetail Games.

I am very proud of the company that our people have created. By enthusiasts, for enthusiasts.

"My colleagues are smart, friendly specialists and it makes every day a new adventure - in all the right ways"

Our products

Explore our range of simulation games